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About this event
Join us for an insightful session featuring Ben George, a ServiceNow platform expert. Ben will showcase how ServiceNow’s NowAssist capabilities are revolutionizing platform administration and development tasks.
In this session, you'll discover:
- How AI enhances ServiceNow’s platform for faster and more efficient admin tasks.
- Techniques for streamlining development workflows with NowAssist.
- Real-world examples of how organizations can leverage these tools to boost productivity.
This workshop is ideal for platform administrators, developers, and anyone curious about incorporating AI into enterprise SaaS environments. Don’t miss out on the chance to learn how AI is shaping the future of business operations.
When
Recording
Resources
In this conversation, Ben George, a Solutions Consultant at ServiceNow, discusses the transformative role of AI in enterprise procurement. He provides insights into the importance of procurement, the capabilities of Gen.AI in automating tasks, and the challenges organizations face in integrating AI solutions. The discussion covers practical use cases, including scripting assistance, flow creation, and supplier onboarding, highlighting how these tools can enhance efficiency and collaboration within organizations.
00:00 Workshop Introduction
00:50 Understanding AI in Enterprise Procurement
04:36 Exploring ServiceNow's Procurement Solutions
12:28 Scripting Assistance with Gen.AI
18:55 Creating Flows with Gen.AI
24:40 Streamlining Supplier Onboarding with Playbooks
30:37 AI's Impact on Workflow Efficiency
32:44 Addressing AI Concerns in Enterprises