Privacy policy
Information We Collect
- Types of Data Collected: We collect personal information, including names, email addresses, and company URLs, to provide and improve our services.
- Collection Methods: This data is collected through Supabase, our account registration, and user management software. We use PostHog to collect non-personal information about your visit to our website, such as your IP address, referring URL, pages visited, and time spent on the site. This data is anonymized and cannot be used to identify you personally.
- We use cookies and similar technologies through services like PostHog to understand how users interact with our website and improve our services. You can manage cookies through your browser settings.
How We Use Your Information
- We use the data collected by PostHog to analyze website traffic and improve our services.
- The personal information collected through Supabase is used to manage your member profile and provide you with access to member-only content and features.
- We use beehiiv as our email service provider to send you newsletters, updates, and promotional content. You can unsubscribe from these emails at any time.
- We use Stripe for payment processing.
- Your personal information is used solely for delivering our services, including course access, updates, and customer support.
- If you are located in the UK or EU, we collect and process your personal data based on your consent (e.g., when subscribing to our newsletter), to fulfil a contract (e.g., providing access to Pro membership), or where we have a legitimate interest (e.g., improving the performance of our services).
Third-Party Services
- We use trusted third-party services like PostHog, Supabase, Stripe, and beehiiv to collect and process data. These services have their own privacy policies which you can review on their respective websites.
Data Security
- We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. We rely on the security measures of our service providers, including PostHog, Supabase, Stripe, and beehiiv, to protect user data.
- We retain your personal information for as long as your account is active or as needed to provide our services. You may request deletion at any time.
- If you need your account cancelled and data removed please contact us at team@bensbites.com.
Changes to this Privacy Policy
- We reserve the right to update this privacy policy as necessary to reflect changes in our practices or regulatory requirements.
- Please also see our Terms of Service for more information about how we operate.
Contact Information
- For any privacy-related inquiries or requests regarding data management, please contact us at team@bensbites.com.
