Parse and summarise product complaints on Reddit

If you’re developing a product or service, it’s important to study your competitor’s offering. Particularly what customers don’t like about it - so you can use that feedback to improve yours.

Reddit is a great place to see what people are saying about something. But discussions can get long, making it hard to distill the useful points. In this tutorial, we’re going to learn how to use AI to do it for us.

Steps we’ll take:

1. Create a Notion database and Zapier workflow to manage the process.
2. Build an app in Replit to retrieve comments from a Reddit post.
3. Use Notion’s built-in AI to create a summary of complaints.

You’ll need:

• Notion account‍
• Zapier paid account‍
• Reddit account‍
• Replit paid account

Let’s see how it’s done.