The problem:
Building a FAQ chatbot can seem like a daunting task.
You might not know how to connect a knowledge source like an FAQ document to a chatbot and establish a maintainable process for updating the FAQ data and pushing it to a chatbot’s knowledge source.
The solution:
Zapier chatbots and tables.
With Zapier's chatbot and tables offering, building an FAQ bot becomes significantly more manageable. Zapier chatbots allow you to seamlessly automate responses to common queries, saving you time and ensuring consistent communication with your customers or employees.
In this tutorial, we will:
- Create a Zapier chatbot and set the chatbot directive
- Create a FAQ Zapier table and link it to your chatbot
- Test and share the chatbot
You’ll need:
- Premium Zapier Chatbot account
Let’s dive in.