Equipping your sales team with the right tools, knowledge, and skills is crucial for their success and, by extension, the success of your business.
This tutorial will take you through the steps to design comprehensive sales training modules focusing on product knowledge, sales techniques, and customer service skills.
By the end of this tutorial, you’ll have the blueprint to create training that not only educates but also engages your team.
Identifying training needs
First off, pinpoint the essential topics your training should cover. This might include product details, sales strategies, or customer interaction techniques.
Here’s a prompt to get you going.