As a business owner, understanding your customers' thoughts and feelings about your products or services is crucial. It helps you make informed decisions to improve customer satisfaction and grow your business.
In this tutorial, we'll use ChatGPT to analyze customer sentiments for "Tasty Bites," an imaginary food delivery service. You’ll learn how to:
- Collect and organize customer feedback data
- Prepare your data for analysis
- Use ChatGPT to analyze customer sentiments
- Visualize the results
- Act on the insights gained
- Set up continuous sentiment monitoring
Let's dive in and see how Tasty Bites can use ChatGPT to better understand their customers!